For KEF product repair and after sales service, customer can visit the following service center according to the place of purchase. In the event that the product you purchased is covered by our warranty terms, please always present the original proof of purchase upon service.

A limited one-year warranty applies to all KEF new media products purchased from authorised reseller. Limited one-year warranty warrants this product to be free from defects in materials and workmanship for a period of one-year from the date of purchase from an authorised reseller in Singapore.

Not sure what to do? You may also contact KEF by sending email to info.ap@kef.com.